Privacy policy

This privacy policy applies between you, the User of this Website and Creation Partnerships Ltd, the owner and provider of this Website. Creation Partnerships Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

Definitions and interpretation

1. In this privacy policy, the following definitions are used:

2. In this privacy policy, unless the context requires a different interpretation:
   1. the singular includes the plural and vice versa;
   2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
   3. a reference to a person includes individuals, firms, companies, government entities, organisations, trusts and partnerships;
   4. "including" is understood to mean "including without limitation";
   5. reference to any statutory provision includes any modification or amendment of it;
   6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of Creation Partnerships Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data collected

4. In General. We may collect personal information that can identify you such as your name and email address and other information that does not identify you. When you provide personal information through our website, the information may be sent to servers located in the United States and other countries around the world.
   1. Information you provide. We may collect and store any personal information you enter on our website or provide to us in some other manner. This includes identifying information, such as your name, address, e-mail address, and telephone number, and in addition, for Professionals, your credit card number and other personal data or personally identifiable information. We also may request information about your interests and activities, your profession, your gender and age, and other demographic information including but not limited to social media identifiers.
   2. Information from other sources. We may also periodically obtain both personal and non-personal information about you from other business partners, contractors and other third parties. Examples of information that we may receive include (but are not limited to): updated delivery and address information, purchase history, and additional demographic information.
   3. Information about others. We may also collect and store personal information about other people that you provide to us. If you use our website to send others (friends, relatives, colleagues, et) information that may interest them through our system, we may store your personal information, and the personal information of each such recipient

Use of cookies to collect information.

5. This Website may place and access certain Cookies on your computer. We use Cookies to improve your experience of using the Website and to improve our range of products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times.
6. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
7. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling us to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
8. This Website may place the following Cookies:

9. We may allow our authorised service providers to serve cookies from our Website to allow them to assist us in various activities, such as providing analysis and research on the effectiveness of our Website, content and advertising.
10. We may allow third parties, including advertising companies and ad networks, to display advertisements on our site. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. Our website does not provide any personal information to these third parties, but they may collect information about where you, or others using your computer, saw and/or clicked on the advertisements they deliver and possibly associate this information with your subsequent visits to the advertised websites. They may also combine this information with personal data they collect from you. The collection and use of this information is subject to the third-party’s privacy policy.
11. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
12. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
13. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Use of other technologies to collect information.

14. We use various technologies to collect information from your computer and about your activities on our site.
    1. Information collected automatically. We automatically collect information from your browser when you visit our website. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see "Cookies" below), and the referring website address. Also a list of URLs starting with a referring site, your activity on this Website and the site you exit to (automatically collected).
    2. Other Technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in promotional [or other] e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
    3. Information collected by third-parties. We may allow third-parties, including (but not limited to) our authorized service providers, advertising companies, and ad networks, to display advertisements on our site. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. Our website does not provide any personal data or information to these third parties. This information allows them to deliver targeted advertisements and gauge their effectiveness. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies (www.networkadvertising.org).

In each case, in accordance with this privacy policy.

Our use of Data

15. For purposes of the Data Protection Act 1998, Creation Partnerships Ltd is the "data controller" and Brilliant Directories, Inc is the “data processor”.
16. We will retain any Data you submit for as long as you continue to use our services, unless otherwise required by law to keep it for a longer period.
17. Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group.
18. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).
19. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, we may use information that we collect about you to:
    1. contact you for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;
    2. deliver the products and services that you have requested;
    3. manage your account and provide you with customer support;
    4. perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
    5. communicate with you by e-mail, postal mail, telephone and/or mobile devices or send newsletters about products or services that may be of interest to you either from us or other third parties;
    6. communicate with you with regard to partially completed service requests;
    7. develop and display content and advertising tailored to your interests on our site and other sites;
    8. verify your eligibility and deliver prizes in connection with contests and sweepstakes;
    1. enforce our terms and conditions;
    10. manage our business
    11. perform functions as otherwise described to you at the time of collection.

Financial information

20. For Professionals, we may use financial information or payment method to process payment for any purchases made on our website, enrol you in the discount, rebate, and other programs in which you elect to participate, to pre-qualify you for credit card and other offers that you might find of interest, to pre-qualify Professionals to participate in our directory service, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.

In each case, in accordance with this privacy policy.

With whom we share your information

21. We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our web site or while using our services.
    1. Personal information. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:
       1. Authorized service providers: We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features offered through our website or performing background checks of Professionals. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
       2. Business partners: When you make purchases, reservations or engage in promotions offered through our website or our services, we may share personal information with the businesses with which we partner to offer you those products, services, promotions, contests and/or sweepstakes. When you elect to engage in a particular merchant's offer or program, you authorize us to provide your email address and other information to that merchant.
       3. Professionals. We match your information and service request against our list of Professionals. When you submit a match request through our website, you consent to our providing your personal information and request to the Professionals we match with your request. Sharing this information with Professionals allows them to contact you using the e-mail address or other contact information you provided. In addition, we have other approved contractual partners that fulfil service requests, or that utilize their own Professionals to supplement our network, and we share your information with them, subject to contractual confidentiality restrictions, in order to attempt to provide the services requested. If using our services pursuant to a membership with one of our partners, Creation Partnerships Ltd may share your service request activity information with such partner.
       4. Other Situations. We also may disclose your information:
          • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
          • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
          • In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy – pursuant to other clauses contained within this privacy policy.
    2. Aggregated and non-personal information. We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our websites and on websites of third parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our website and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest and to target content and advertising. For Professionals, we may share your business contact information with third parties, including but not limited to, business name, address, telephone number, email address and name of owner or proprietor of the business.
22. Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside the UK, EU and United States.
    
    

Third party websites and services

23. Creation Partnerships Ltd may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website.
24. Any Data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties will be processed within the terms of this privacy policy and in accordance with the Data Protection Act 1998.
25. There are a number of places on our website where you may click on a link to access other websites that do not operate under this Privacy Policy. For example, if you click on an advertisement or a search result on our website, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the "privacy" link typically located at the bottom of the webpage you are visiting.
26. There are a number of places on our website where you may click on a link to access other websites that do not operate under this Privacy Policy. For example, if you click on an advertisement or a search result on our website, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the "privacy" link typically located at the bottom of the webpage you are visiting.

Links to other websites

27. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
28. We may provide areas on our websites where you can post information about yourself and others and communicate with others, as well as post reviews of products, establishments, contractors, and the like, or upload content (e.g. pictures, videos, audio files, etc.). Such postings are governed by our Terms & Conditions.  In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you may not be able to edit or delete such information.
    
    
    

Changes of business ownership and control

29. Creation Partnerships Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Creation Partnerships Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
30. We may also disclose Data to a prospective purchaser of our business or any part of it.
31. In the above instances, we will take reasonable steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

32. Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
    1. use of Data for direct marketing purposes; and
    2. sharing Data with third parties except for the purposes of providing our products and services
33. You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our website because such information may be required in order for you to register as a member of our directory service; to use our services; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our website.
34. You also will be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them.

Functionality of the Website

35. To use all features and functions available on the Website, you may be required to submit certain Data.
36. You may restrict your internet browser's use of Cookies. For more information see the clause below (Cookies). Though your attention is drawn to the possibility that doing so may result in some features of the Website not functioning fully or as intended.

Accessing your own Data

37. You have the right to ask for a copy of any of your personal Data held by Creation Partnerships Ltd (where such Data is held).
38. If you have an online consumer account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us.
39. If there is further data which we hold offline we will deliver this to you within a reasonable timeframe.
40. If your request places an unreasonable burden on us to comply we may ask you for payment of a small fee, which should not exceed £150.
41. You can also choose to have your account disabled by contacting admin@ServiceRevolution.io. After you deactivate your account, you will not be able to sign in to our website or access any of your personal information. However, you can open a new account at any time. If you deactivate your account, we may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our web site or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies.

Security

42. Data security is of great importance to us and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
43. If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
44. We endeavour to take reasonable precautions to protect your personal Data. However, no system can be completely secure and transmission of information over the internet is done at your own risk. We cannot therefore ensure the security of your Data transmitted to the Website.

Transfers outside the European Economic Area

45. Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this will occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA e.g. USA. These countries may not have data protection laws equivalent to those in force in the EEA.
46. If we transfer Data outside the EEA in this way, we will take reasonable steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy.
47. By using our services you understand that your Data may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy and you expressly agree to such transfers of Data.

General

48. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
49. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
50. If there are any clauses within this privacy policy which seem contradictory you are requested to inform us by emailing us at admin@Service.Revolution.io in the first place. Should any conflict arise out of such circumstances mediation from a third party may be requested by ourselves.
51. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
52. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Children’s privacy

53. Our Website is a general audience site and we do not knowingly collect personal information from children under the age of 13.

No Rights of Third Parties

54. This Privacy Policy does note create rights enforceable by third parties or require disclosure of any personal data relating to the users of the website.

Changes to this privacy policy

55. Creation Partnerships Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
    
    You may contact Creation Partnerships Ltd by email at admin@Service.Revolution.io.
    
    

Linked Information

56. Web Beacons:
    1. Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies. Unlike cookies which are stored on the user's computer hard drive, web beacons are embedded invisibly on the web pages (or in email) and are about the size of the period at the end of this sentence.
    2. Web beacons may be used to deliver or communicate with cookies, to count users who have visited certain pages and to understand usage patterns. We also may receive an anonymous identification number if you come to our site from an online advertisement displayed on a third-party website.

24 May 2018